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Sony WH-1000XM4
Black

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Discover more Headphones
  • Colour
    black
  • Connectivity
    Bluetooth 5.0, AAC, NFC
  • Headphone Type
    Over-Ear
  • Battery Runtime
    up to 30 h
  • Year of release
    2020
Battery Runtime
up to 30 h
Brand
Sony
Colour
black
Connectivity
Bluetooth 5.0, AAC, NFC
Connectors
USB-C, 3.5 mm Audio in/out
Headphone Type
Over-Ear
Miscellaneous
active noise cancellation, microphone, touch control, voice control
Note
Through the process of refurbishing the IPxx certification can no longer be guaranteed and, for example, water damage is therefore excluded from the warranty conditions.
Year of release
2020

Your refurbed product

Refurbed products are more sustainable and up to 40% cheaper compared to a new device. Your trusted refurbed product comes with a minimum 12-month warranty and a 30-day free returns policy, with no questions asked.

Sony WH-1000XM4 - Description

Experience incredible sound quality while making a more sustainable choice with the refurbished Sony WH-1000XM4 over-ear headphones. These headphones blend premium audio performance with smart features, giving you an immersive listening experience and peace of mind that you are reducing electronic waste.

Enjoy music, podcasts, and calls in comfort thanks to a lightweight design and plush earcups. Whether you\’re working from home, travelling, or relaxing, the WH-1000XM4 adapts to your lifestyle.

Key Features: - Active Noise Cancelling (ANC): Block out distractions and focus on what matters. The advanced ANC technology lets you enjoy your audio without interruptions. - Crystal-Clear Calls: Integrated microphone ensures your voice is always heard, whether on video calls or phone chats. - Smart Touch & Voice Control: Manage music, adjust volume, and take calls with simple touch gestures or voice commands—no need to reach for your device. - Wireless Freedom: Bluetooth 5.0 and NFC pairing make connecting to your devices quick and easy. Move freely with stable, high-quality audio. - Long Battery Life: Up to 30 hours of playtime on a single charge means less time plugged in and more time enjoying your favourite tunes. - Flexible Connectivity: Use USB-C for charging and a 3.5 mm audio jack for wired listening when you want.

Why Choose Refurbished? By choosing a refurbished Sony WH-1000XM4, you help extend the life of quality electronics and reduce demand for new resources. Each pair is professionally checked, cleaned, and restored by experts—so you enjoy performance and reliability while supporting the planet. 🌱

Typical Usage Scenarios - On the Move: Silence the noise of trains, buses, or planes and enjoy your playlist in peace. - Work & Study: Stay focused in busy environments and keep background sounds at bay during meetings or study sessions. - At Home: Listen to music, audiobooks, or podcasts with rich sound while relaxing or doing chores.

Q&A

Q: Can I use the WH-1000XM4 for hands-free calls? A: Yes, the built-in microphone and advanced voice pickup make hands-free calling clear and easy.

Q: How do I control music and calls? A: Use intuitive touch controls on the earcup or activate voice assistants to manage playback and calls without reaching for your phone.

Q: Will these headphones connect to my devices? A: With Bluetooth 5.0, NFC, USB-C, and a 3.5 mm jack, the WH-1000XM4 offers flexible compatibility with most smartphones, laptops, and tablets.

Warranty & Returns Every refurbished Sony WH-1000XM4 comes with a 12-month warranty and a free 30-day return period. Buy with confidence and enjoy support should you need it.

The refurbed Process

Every refurbed device is refurbished in up to 40 steps — taking it from used to like new again. Here are 5 key steps:

Refurbisher buys used electronics

1. Supplier buys pre-loved tech

Deleting the data from used electronic devices

2. Data cleanse

Refurbishing defective components

3. Swap of faulty parts

Polishing the exterior of used electronics

4. External preparation

Refurbisher sells the devices through refurbed marketplace

5. Sold via refurbed

What is refurbed?
Refurbed is an online marketplace for refurbished electronics. All refurbed Sony WH-1000XM4 function like new, but are much cheaper. How is that the case? Once sourced, experts put our products through an up to 40-step refurbishment process to ensure that all products work and look like new. This results in us offering better value products that are also more sustainable.
Why should I buy my Sony WH-1000XM4 from refurbed?
refurbed Sony WH-1000XM4 are great value, at up to 40% cheaper than new. Equally as important is trust. We give you a minimum 12-month warranty on each device and a 30-day free trial period, during which you can return for a full refund. This means you save money, and get to test the device to make sure it works perfectly for you.
Why are refurbed Sony WH-1000XM4s so cheap?
Every refurbed partner is specialised in certain brands. They mostly buy exhibit and corporate phones in large quantities at low prices. Their specialisation makes the renewal processes very efficient, resulting in 100% renewed products that are up to 40% cheaper than new devices.
What exactly do the product grades mean?
refurbed Sony WH-1000XM4s work like new devices and therefore have no functional limitations. The visual condition of the devices can be selected based on your needs. What are the visual categories?

Premium (AA-Grading)
Premium Sony WH-1000XM4s are visually identical to new, with no visible signs of wear or use. No scratches, scuffs, dents, or blemishes on the body or screen.
Excellent (A-Grading)
Excellent Sony WH-1000XM4s have no dents, scratches or signs of wear visible from a distance of 30cm - neither on the body nor on the display.
Very Good (B-grading)
Very Good Sony WH-1000XM4s may have minimal dents, scratches or wear on the body that can be seen from 30cm away. There may be micro-scratches on the display/screen, but these are not visible when the display is on.
Good (C-Grading)
Good Sony WH-1000XM4s have visible signs of use such as scratches and/or dents on the body. There may be micro-scratches on the display/screen, but these are not visible when the display is switched on.
How does the 30-day free trial work?
If you want to return your product for any reason, you can return it free of charge within 30 days. To do so, contact our partner directly via your refurbed account and let them know that you would like to exchange or return your device. You will receive a free return label from our partner by email or in your refurbed account. Alternatively, you can contact our refurbed customer service. We will be happy to help you and contact our partner.
What are my warranty terms?
We offer a minimum 12‑month warranty on all refurbed Sony WH-1000XM4. This covers any technical defects that might occur during this period and are not caused by your own fault.

Examples are:
- The device can no longer be switched on.
- The unit cannot find a network.
- The loudspeaker does not work.

The battery is also covered by the warranty. A distinction is made between wear and tear and technical defects. Technical defects are covered by the warranty and are characterised by abnormal behaviour. Abnormal behaviour could be, for example, that the device can only be charged up to 40%. Please note, your minimum 12‑month warranty is refurbed's voluntary commercial promise to you. This does not affect your statutory consumer rights
How can refurbed guarantee the quality of your Sony WH-1000XM4?
Only professional and certified partners are allowed to offer their electronic products via refurbed. We ensure this with ongoing quality tests and constant monitoring. Our partners are all located within the EU. This allows us to guarantee fast delivery times and optimal contact to always perform our best.
Which environmental protection projects do we invest in?
We have planted over 6.6 million trees since our foundin, and we are very proud! We realised that planting trees alone does not tackle all of the environmental issues we a passionate about, however. That's why we now also support projects that
- restore landscapes — ecosystems are repaired and jobs are created, including tree planting along the way
- remove carbon from the atmosphere and store it permanently
- recycle electronic waste and reuse materials

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